This is a demo shop. There is nothing to send back and no address to send it to. These are the terms the assistant answers from.
Unopened packets. Send them back within 30 days and we refund in full, postage included if the error was ours. Seed is only good sealed, so we cannot take back a packet that has been opened.
If something arrives damaged. Email us a photograph and we will send a replacement the same day. Do not send it back first — that wastes a week for both of us.
If we send the wrong thing. Keep it. We will send the right one and cover the postage. Working out whose fault it was costs more than the packet.
Refunds go back to the card you paid with, usually within three working days of the parcel reaching us.